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Loyalty business model
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#	Item
231	Next Generation Customer Onboarding Driving an Automated, Integrated Multi-Channel Onboarding Strategy SOLUTION PAPER: FINANCIAL SERVICES Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-15 20:27:38 Employment Consumer behaviour Customer relationship management Customer experience Onboarding Customer satisfaction Customer attrition Loyalty business model Sales Business Marketing Customer experience management
232	From Customer Service to Extraordinary Experiences Summary: In today’s competitive environment, all organizations have to focus on delivering extraordinary service. Customers, both internal and external, expect custome Add to Reading List Source URL: www.valariewillisconsulting.com Language: English - Date: 2014-06-17 11:29:13 Customer experience Service Customer service Customer experience systems Loyalty business model Marketing Customer experience management Business
233	6 Steps to Achieve Customer Service Excellence Table of Contents 1. Secure Customer Loyalty................................................................................. 2 2. How to Maximize the Benefits of Word of M Add to Reading List Source URL: www.customerexpressions.com Language: English - Date: 2013-07-10 14:06:48 Customer experience management Business models Service guarantee Customer retention Customer satisfaction Service quality Loyalty business model Subscription business model Service-profit chain Marketing Business Consumer behaviour
234	Next Generation Customer Onboarding Driving an Automated, Integrated Multi-Channel Onboarding Strategy SOLUTION PAPER: FINANCIAL SERVICES Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-22 02:15:23 Employment Consumer behaviour Customer relationship management Customer experience Onboarding Customer satisfaction Customer attrition Loyalty business model Sales Business Marketing Customer experience management
235	CUSTOMER PERCEIVED QUALITY, RELATIONSHIP QUALITY AND BUSINESS LOYALTY: AN EXAMPLE OF B2B ORGANIZATION KONG SHIN YEE Add to Reading List Source URL: dspace.fsktm.um.edu.my Language: English - Date: 2010-02-17 21:30:51 Loyalty business model Customer experience management Customer satisfaction Relationship marketing Service quality Customer relationship management Service-profit chain Business Marketing Consumer behaviour
236	The Role of Trust in Consumer Relationships Prof. Chris Halliburton and Adina Poenaru A discussion paper undertaken by a research team from ESCP Europe Business School, Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-15 06:40:45 Consumer behaviour Electronic commerce Co-creation Loyalty business model Customer experience Customer Online shopping Trust Net Promoter Marketing Business Customer experience management
237	The Role of Trust in Consumer Relationships Prof. Chris Halliburton and Adina Poenaru A discussion paper undertaken by a research team from ESCP Europe Business School, Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-02-22 04:32:19 Consumer behaviour Electronic commerce Co-creation Loyalty business model Customer experience Customer Online shopping Trust Net Promoter Marketing Business Customer experience management
238	Shopping Goals, Goal Concreteness, and Conditional Promotions LEONARD LEE DAN ARIELY* We propose a two-stage model to describe the increasing concreteness of consumers’ goals during the shopping process, testing the mo Add to Reading List Source URL: people.duke.edu Language: English - Date: 2012-03-28 14:20:42 Sales promotion Advertising Online shopping Loyalty program Shopping Business Marketing Coupon
239	IJMMR International Journal of Management and Marketing Research VOLUME 5 NUMBER 1 Add to Reading List Source URL: www.theibfr.com Language: English - Date: 2013-09-06 03:12:41 Electronic commerce Business models Loyalty business model Customer satisfaction Brand loyalty Customer retention Retail Online shopping Marketing research Marketing Business Consumer behaviour
240	Quarter[removed] · No. 5 Camis Hikes Up Quality with a Little Help from Envision What Makes Great Customer Service? Renewable Resource Add to Reading List Source URL: www.envisioninc.com Language: English - Date: 2014-12-15 11:27:56 Call centre Customer service Loyalty business model Customer experience management Computer telephony integration Telephony

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